ITSM with Freddy AI Agent, Copilot and Insights; strong mid-market pick.
PaidFrom $19/agent/mo; Freddy Copilot +$29/agent/mo; AI Agent on Enterprise
AI tools for Help Desk & Ticketing
5 curated tools.
AI agents that resolve tickets plus a Copilot for human agents on a mature help desk.
PaidPlans from $19/agent/mo; AI agents and Copilot priced separately, see vendor
Enterprise AI assistant (formerly Now Assist + Moveworks) that resolves IT requests end to end.
QuoteEnterprise quote
RMM + help desk with AI Copilot built in; Robin agent handles end-user requests.
PaidFrom ~$149/technician/mo (annual); Robin is a paid add-on
AI-native ITSM with Copilot and prebuilt agentic AI agents.
PaidFrom $89/agent/mo (Professional); Enterprise quote